Blood Moon Casino Privacy Policy
This Privacy Policy explains how Blood Moon collects, uses and protects personal information when you register an account, use our services or visit our site. We take your privacy seriously and describe below the types of information we gather, how we use it, who we may share it with, and the choices and rights available to you as a user in the United Kingdom.
Types of data we collect
Personal data
When you create an account we collect personal information such as your name, date of birth, email address, phone number and postal address. We also collect documents for identity verification when required, for example a passport or driving licence, and any other information you provide when contacting support.
Technical data
We collect technical information automatically while you use our services. This includes IP address, device and browser type, operating system, cookies and similar tracking technologies, session data and location information derived from your IP address or device settings.
Transactional and activity data
We record transactional data such as deposits, withdrawals, payment method details, bet and play history, bonuses applied and any customer service interactions. We also log user activity, game choices and time stamps for security, fraud prevention and service improvement.
How we use your information
We use data to operate and maintain your account, process payments and withdrawals, verify identity, meet our legal and regulatory obligations, detect and prevent fraud, and improve the service. With your consent we may use contact details to send promotional messages, but you can opt out at any time via your account settings or by contacting support.
Data protection practices
We protect personal information using industry-standard security measures including encryption in transit and at rest, access controls and regular security reviews. Access to personal data is limited to authorised staff and our trusted service providers on a need-to-know basis. We require third-party processors to maintain appropriate safeguards under written agreements.
Cookies and tracking technologies
We use cookies and similar tools to remember your preferences, enable core site functionality, analyse performance and personalise content. Some cookies are essential for the site to work, while others are for analytics and advertising. You can manage cookie preferences through your browser or the cookie settings available on the site.
Your rights
Subject to applicable law, you have rights including access to the personal data we hold about you, correction of inaccurate information, objection to certain processing, data portability and withdrawal of consent. You can exercise these rights via your account settings or by contacting [email protected]. We will respond to requests in line with legal requirements.
Access, correction and deletion of data
You can update many account details directly by logging in. For other requests, contact us and we will verify your identity before making changes. Please note that we may retain certain transactional or verification records where required for legal, tax or anti-money-laundering purposes even after an account is closed.
Information sharing and third parties
We may share data with payment processors, identity verification services, fraud prevention agencies, game and platform providers, analytics vendors and legal or regulatory authorities when required. All third parties are contractually obliged to protect your information and use it only for permitted purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site with an updated effective date and, where appropriate, we will notify you by email or via your account. Continued use of our services after changes indicates acceptance of the updated policy.